Jewelry Care
1. Keep it dry.  Metal is affected by moisture as well as chemicals in soaps, swimming pools and from sweat.  Take your jewelry off when you swim, bathe, shower or exercise.
2. Store it in a safe place.  We suggest a cloth pouch, box or zip lock bag to prevent tarnish.  If it is something that may tangle easily, we suggest finding a safe place to hang the item.
3. When needed, clean your jewelry with a jewelry polishing cloth.
4. If it breaks, we'll fix it. We've got your back.

A word about plating:

When something is plated, it is simply a layer of one metal over another metal. Plating will wear away over time. The wearing away process is slower if the piece is kept dry and not polished too aggressively but it will happen nevertheless as it comes into contact with our skin, oils, sweat and clothing. That's why plated pieces are much more affordable than buying something that is a solid precious metal like gold or sterling silver. 

Repairs 
We stand behind the quality of our jewelry and are happy to offer repairs. Most repairs are simple and we do them for free. However, if your repair will require additional labor and/or parts, we will give you a quote before beginning the repair.

Simply package up all the parts of your jewelry carefully in a bubble mailer or small box. Never use a flat envelope as it can be torn and your jewelry may be lost in transit.

If you send it through any other carrier besides the US Post Office, it's very important that you send us tracking so we can keep an eye out for it. 

Enclose a note with your return address, phone number, and email (you'll receive tracking when we send it back).

Send to us at:

Ornamental Things
Attn: Repairs
3327 Brywood Dr
Pflugerville, TX 78660.

We will get it right back to you!